Deutsche Telekom and Orange Join Forces to offer HD Voice Services
Bonn and Paris - March 10, 2020
Deutsche Telekom Global Carrier and Orange International Carriers Join Forces to Offer High Definition (HD) Voice Services
Deutsche Telekom Global Carrier and Orange International Carriers have connected their networks, so both companies can now offer their customers HD Voice services and support the industry with enhanced voice offerings.
With HD Voice, callers’ voices are noticeably enhanced with a richer, clearer and more natural tone. Background interference is reduced and users experience a better sense of closeness to the person on the other end of the mobile phone. Tests have shown 25% higher satisfaction levels with conversations using HD Voice. This improvement is due to the fact that HD Voice is transmitted between 50 Hz and 7kHz, which is higher than standard audio. It is also closer to the frequency of in-person voices, which is normally in the 80Hz to 14kHz range.
Rolf Nafziger, Senior Vice President, Deutsche Telekom Global Carrier, explained: “Orange is one of our key cooperation partners implementing HD voice. This is an important milestone in providing the best possible experience for our customers. We are looking forward to more cooperation partners joining soon to deliver best voice quality available.”
“This advance in international voice call services is essential in today’s environment. It means that customers will now enjoy the best possible quality during their calls, whether personal or business and at no extra charge. I am happy to have implemented this important feature with our long standing partner, Deutsche Telekom Global Carrier,” added Emmanuel Rochas, CEO of Orange International Carriers.
Deutsche Telekom and Orange support HD Voice across their footprints at a price-per-minute that will be the same as without HD Voice. Both companies will continue to augment their international voice interconnections by gradually extending the HD Voice service to their respective subsidiaries with the aim of developing customer usage. Deutsche Telekom and Orange encourage carriers to adopt identical HD voice implementation across the world because quality is one of the major customer expectations.
About Deutsche Telekom Global Carrier
Deutsche Telekom Global Carrier is the international wholesale division of Deutsche Telekom. We offer a comprehensive portfolio for all the needs of a rapidly transforming telco industry. One that is continually updated to provide fast, innovative solutions for future technologies and challenges. As one of the world’s leading carriers, we are able to satisfy the requirements of Deutsche Telekom Group’s international affiliates and more than 900 external customers worldwide.
With more than 20 years of experience in the international wholesale communication market, Deutsche Telekom Global Carrier offers next-generation platforms, extensive networks, a global backbone, 360 degrees of security, tailor-made solutions, worldwide connectivity, and much more.
The cutting-edge offerings of Deutsche Telekom Global Carrier include the following business segments:
- Voice & Mobile Services: market leader for voice termination and innovative, profitable mobile
enablement. - Internet & Content Services: one of the premier European internet and content players.
- Access & Transport Services: securely connecting customer’s global sites with a major European
multi-service provider. - Commercial Roaming Services: seamless international roaming with one of the largest networks in
the world. - In-Flight & Connectivity Services: broadband connectivity on short, mid and long-haul flights around
the globe.
About Orange
Orange is one of the world’s leading telecommunications operators with sales of 42 billion Euros in 2019 and 147,000 employees worldwide at 31 December2019, including 87,000 employees in France. The Group has a total customer base of 266 million customers worldwide at 31 December 2019, including 207 million mobile customers and 21 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. In December 2019, the Group presented its new "Engage 2025" strategic plan, which, guided by social and environmental accountability, aims to reinvent its operator model. While accelerating in growth areas and placing data and AI at the heart of its innovation model, the Group will be an attractive and responsible employer, adapted to emerging professions.
Orange is listed on Euronext Paris (symbol ORA) and on the New York Stock Exchange (symbol ORAN). For more information on the internet and on your mobile: www.orange.com, www.orange-business.com or to follow us on Twitter: @orangegrouppr.
Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.