Information related to Corona

Look here to find out how business continuity during the Corona outbreak is ensured by Deutsche Telekom Global Carrier and the Deutsche Telekom Group. You can also read about the special solutions they quickly developed in response to the current situation. Some articles include the urgent need for digitalization in private and business life, which became even more apparent in those times of social distancing.

June 12, 2020

Deutsche Telekom Global Carrier: Ready for a transformed world

Blogpost in the name of Rolf Nafziger, Senior Vice President Deutsche Telekom Global Carrier

The global pandemic has completely changed our lives, and it will continue to affect the way we live and work for a long time to come. With so many working at home or using social media, at Deutsche Telekom Global Carrier, we saw volumes of internet traffic significantly increase compared to pre-corona times. However, we quickly noticed that our powerful platform would be able to cope with these amounts, and even up to double the amount of normal traffic.

Despite the surge in use, we have been able to provide our clients with uninterrupted, quality service. This was achieved thanks to our robust international infrastructure, the emergency plans we put into action, and the decisions we took over the last few years to make substantial technological investments. Together, they made it possible for us to quickly deal with the difficulties caused by the network strain.

After news about Covid-19 in China made the headlines, we immediately developed working groups to ensure business continuity. Measures were developed to secure our infrastructures by monitoring traffic, analyzing data and proactively addressing capacity bottlenecks.

We also provided our partners with special offers to help their customers meet higher demand. Those included interventions such as deferment of existing orders or quick capacity upgrades.


The coronavirus has had the added effect of making businesses more aware than ever of the need for digitalization. Many organizations swiftly adopted digital technology to ensure their ability to continue working. Those that still have not are now feeling the associated drawbacks, and are clamoring to update their operations. As an industry, we need to be ready for this development, because with more digitalization, there will be more need for security.
Luckily, at Deutsche Telekom Global Carrier, we already have a vast portfolio of safety and fraud-fighting solutions.

This year, our 360° Defense Strategy has added another DDoS safeguarding service, which we call DDoS Platinum. This is the first time a service of this type has been found on the market. It eliminates the need for on-premise hardware, making it extremely cost effective and scalable while able to mitigate massive attacks.


June 4, 2020

Adel Al-Saleh, Member of the Board of Management Deutsche Telekom AG

Democracy and digitization need each other

An article by Adel Al-Saleh, Member of the Board of Management Deutsche Telekom AG and CEO of T-Systems, and Jürgen Müller, Chief Technology Officer and Executive Board member of SAP SE.
The criticism of the Corona warning app is a legitimate means of democratic expression, but in this case it misses the point: We need to have a debate about individual social responsibility. And, through maximum transparency, strengthen our society's trust in the constructive power of digitization.

Read the full article on the Deutsche Telekom Group Website


May 15, 2020

German government commissions SAP and Telekom with Corona warning app

SAP and Deutsche Telekom are developing the "Corona Warning App". The two project managers Martin Fassunge, Senior Development Manager SAP, and Peter Lorenz, Head of the Digital Solutions Portfolio Unit at T-Systems, explain the assignment from the German government and how responsibilities are split between the two companies.

In an interview with both managers on the Deutsche Telekom Group Website you can learn, how exactly the app works, what data authorities say, and which further steps are planned to be taken. Read more here.


May 14, 2020

Deutsche Telekom remains stable in the coronavirus crisis

Stability in uncertain times. Despite the global spread of the coronavirus and the consequent restrictions imposed in many countries since March, Deutsche Telekom had a strong start to the 2020 financial year. Revenue increased 2.3 percent year-on-year to 19.9 billion euros in the first quarter. Adjusted EBITDA AL rose by 10.2 percent, reaching 6.5 billion euros.
“Deutsche Telekom is an anchor of stability in a global crisis,” said CEO Tim Höttges. “Our networks are working reliably as digital lifelines for society.”

Read the full media information about Deutsche Telekom's double-digit earnings growth in the first quarter on the Group Website


April 27, 2020

Digital event is the new trade fair

This April, everything's new... The pandemic and risk of contagion forced the cancellation of the trade fair as a physical event. We have adapted the presentation intended for the trade fair on Monday (April 20) into a completely digital event. I took part from my home city of London. Several thousand spectators took part via livestream. Customers and the media are now familiar with our new offerings. Digital events are undoubtedly part of our new future.

Read the full article with the title "Corona and Business: Accelerate Digital Now" by Adel Al-Saleh, Member of the Board of Management Deutsche Telekom AG and CEO of T-Systems, on the DeutscheTelekom Group Website


April 14, 2020

Digital Crisis Management

Every company needs to be ready for the unexpected. Never before was that as apparent as with the current coronavirus situation. But even at times without a worldwide pandemic, things happen. Supplies are not delivered in time, vital employees fall ill, production lines break down. That’s why every business needs a ready-to-go crisis management solution, and why Deutsche Telekom offers just that, from ensuring availability of crucial information to protecting vital infrastructure.


April 9, 2020

Susanne Littfinski, leading the Emmaus nursing home for the elderly in Bonn, with Tim Hoettges, CEO of Deutsche Telekom

Telekom donates 10,000 smartphones to retirement and nursing homes

Deutsche Telekom has been helping those unable to meet with family members in nursing and retirement homes by donating smartphones. All in all, Telekom has so far delivered 10,000 phones with a free data volume of 10 GB for the symbolic price of just one Euro each. The campaign began after a ban was announced on visits to many of these facilities, where a large number of the elderly do not own devices capable of making video calls. Now they are again able to see their loved ones!


April 1, 2020

Martin Stiebitz and Clemens Schulz are examples of the many employees who are volunteering to fight the coronavirus pandemic in their free time.

Fighting the coronavirus pandemic – as volunteers

At Deutsche Telekom, we’re proud of our employees who have often gone beyond the call of duty to make sure our business and networks are kept up and running during these challenging times. Several of our people do even more, by volunteering their off-business hours to help others. One is Martin Stiebitz, who is now helping set up field hospitals and outpatient clinics. Another is Clemens Schulz, a member of a volunteer fire department. Thanks to you both and all who donate their time!


April 1, 2020

An unusual workplace: Stefan Keller is working from the bucket of a turnable ladder...

Deutsche Telekom helps emergency personnel and patients

In March, with the coronavirus spreading quickly, a field hospital was ready for set up in Neustadt, Germany. The necessary equipment had arrived, but one thing was missing: stable telco connectivity. Telekom was called in to install a mobile base station that would guarantee reliable communications, a vital prerequisite for emergency responders as well as a compassionate one for patients only able to communicate with loved ones virtually. The work was accomplished in a record-breaking five days.


March 26, 2020

Voice Update

The current Coronavirus situation has affected the business of many of our partners and customers. We are aware that many of you require quick help and we are prepared to do just that. Please know that we have initiated measures. We have reviewed the load situation on our voice platform and are constantly monitoring utilization regarding interconnect capacity for our customers and vendors.

We have seen a significant increase in voice traffic – for certain destinations up to 100 %. This requires flexible adaptations of interconnect capacity and traffic routing so that a high level of quality can be ensured. Important to note is that our platform is extremely robust and can cope with up to double the normal traffic volumes. If we see any difficulties, we are ready to take immediate mitigating action.

Deutsche Telekom Global Carrier has the resources and know-how to withstand a hardship such as the one we are now undergoing. In addition to our ongoing 24/7 support service, we have set up offerings to provide our clients and partners with more flexibility. Those include proposals such as the ability to defer current orders or to obtain short-term capacity upgrades. We are standing by to help in case you need upgrades.
You can be certain that we will be able to handle your most vital requirements. 

During these challenging times, it s imperative that we help each other make it through to the next successful business chapter. For further information, please contact your Deutsche Telekom Global Carrier representative.


March 20, 2020

With swarm data against infection

The only way to flatten the infection curve of the coronavirus is for everyone to keep their distance from others. It’s important to keep the number of infected at a level that hospitals can manage without being overwhelmed. The Robert Koch Institute (RKI) is analyzing movement flows of the public via data that comes from signaling data. The aim is to predict the spread of the virus and thus help to save lives. 

RKI uses the data to understand if people are keeping apart from others of if they are gathering in larger groups. And if they are, where are they doing so? See how Telekom is helping.

Read the full story on the Deutsche Telekom Group Website


March 19, 2020

Business Continuity During the Coronavirus Situation

At Deutsche Telekom Global Carrier we are well prepared to ensure the reliability of our telecommunication networks during the Covid-19 crisis. These are critical infrastructures which are currently in high demand as more and more people work from home or are online in lieu of outside social activities. To that end we have initiated emergency plans and created 24/7 working groups to monitor network traffic patterns and mitigate any negative scenarios such as capacity bottlenecks.  We are also ready to immediately boost data center capacity if the need arises.

Thanks to our strong resources as a Tier 1 provider, we are able to ensure business continuity. That includes our promise to our clients of many basic operations such as 24/7 maintenance and repair. We will soon send information about these proposals directly to our partners.
Please be assured that we are able to secure your most critical business needs. As the situation evolves, we will continue to take additional measures to provide solutions as quickly as possible. Thank you for your continued confidence in our services.


March 18, 2020

Telekom supports Robert Koch Institute (RKI) with predicting Corona

Deutsche Telekom has provided the Robert Koch Institute (RKI) with anonymized data from its mobile communications network. The information will be used to research the spread of Covid-19 by mapping movement streams across the nation. No details can be obtained about specific users or anyone infected with the virus as no tracking of individuals is allowed. The process of transferring the data was developed by German data protection authorities together with Telekom.

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